Privacy Policy

Effective Date: May 8, 2026

Welcome to Equintra.

Equintra (“the App”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how information is collected, used and protected when you use the Equintra mobile application and related services.

 

Information We Collect

Account Information

When you create an account, we may collect:

• Name

• Email address

• Authentication information

 

Stable and Horse Data

Information entered into the app may include:

• Horse names and profiles

• Training and work records

• Medical and treatment records

• Farrier and shoeing records

• Notes and operational stable information

 

Device and Usage Information

We may automatically collect limited technical information such as:

• Device type

• Operating system version

• App performance and diagnostic information

 

How We Use Information

We use collected information to:

• Provide and maintain the Equintra service

• Synchronise data across devices

• Improve app performance and reliability

• Provide customer support

• Maintain security and prevent unauthorised access

We do not sell your personal information to third parties.

 

Data Storage and Security

Equintra uses secure cloud-based services to store and synchronise your data. Reasonable measures are taken to protect information from unauthorised access, loss or misuse.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

 

Third-Party Services

Equintra may use trusted third-party services for:

• Authentication

• Cloud data storage

• Analytics and crash reporting

These services may process information as required to provide app functionality.

 

Data Retention

We retain information only as long as necessary to provide the service and meet legal or operational requirements.

Users may request deletion of their account and associated data at any time.

 

Account Deletion

Users can request account deletion directly within the app or by contacting support.

When an account is deleted, associated personal information and stored data will be permanently removed within a reasonable timeframe unless retention is required by law.

 

Children’s Privacy

Equintra is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be made available through the app or associated website.

 

Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Equintra Support
admin@ruralcurcuit.net